Privacy Policy

Privacy Policy

This Privacy Policy explains how Hosting Services Inc (“we” or “us”) collect and process personal data from our customers and users of the website. Please note this Privacy Policy does not apply to the personal data of users of the websites which we host for and on behalf of our customers, but only the personal data which we collect for our own business purposes.

What Personal Data We Collect and for What Purpose

• When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date. We use this information for payment purposes and to process your order. We may also use this information for domain registration and data escrow (please see below for more information). We typically process this information in order to enter into or perform our obligations under the service contract we have with you, or where it is in our legitimate interests to do so in order to perform a contract with your employer (our customer).
• We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. We collect this information so we can understand more about our customer base, in order to improve our offering and marketing efforts. We will only collect this personal data where we have your consent to do so, and you do not have to provide this type of information to use our service if you do not want to.
• If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters, in order to assist with your query. We typically process the personal data which you give us in these circumstances on the basis of your consent.
• When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to the identifiable information we have about you. We use this information to understand the traffic to our website, so that we can improve your user experience. We may also use this information to personalize the website and any marketing to you, and to enable you to use the account functionality.
• We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website. We may tie this cookie to the personally identifiable information we have about you. in order to personalize the website and any marketing to you, and to enable you to use the account functionality. Please read our Cookie Policy for more information.
• When we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed. We do this in order to measure the effectiveness of our marketing efforts.
• We may use the information we gather from user surveys, demographic data, and website visits to help us improve or target our website and customize your visit where it is necessary for our legitimate interests.

Domain name registration information

When you register a domain name you are required to provide the following information:
• The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the registrant (owner) of the domain name;
• The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the administrative contact for the domain name;
• The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the technical contact for the domain name;
• The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the billing contact for the domain name;
• The names and IP addresses of the primary name server and secondary name server(s) for the domain name; and
• . Any other information that may be required from Third Party Registrars (collectively, the "Registration Information").

We will use this information to register your domain name and this data will be disclosed to the appropriate registrar, domain registry, data escrow and other qualified processors and technology partners. Provided that the data may not be used for marketing activities and may not be resold or redistributed.

Only data that is required by the current rules and policies of ICANN will be made available via domain name registration database look-up (WHOIS) services.

Data Escrow

As per ICANN policy, our domain registrars are required to escrow or deposit WHOIS data with a third party in trust. This process is referred to as "data escrow" and provides an additional layer of security to domains registrants; should it be necessary the database may be released from escrow to assist the Registrar, ICANN or an assignee at a later date.

We use your contact details and to announce special offers or provide other information from time to time via e-mail. We may also send e-mails announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personal data. We will contact you for marketing purposes where we have your consent or on the basis that it is necessary for the purposes of our legitimate interests. If you do not wish to receive these e-mails, you may opt-out at any time by contacting us or following the instructions included in the e-mail.

We may share personal data about you with the following third parties:
• A law enforcement or regulatory agency at their request;
• A person or company who acquires our business;
• Third parties who perform services on our behalf (such as payment processing, domain registration and data escrow);
• To the parent, associated and subsidiary companies of Hosting Services, Inc., as necessary to provide the services and assist with our business operations; or
• as otherwise needed to protect or enforce our rights or the rights of others.

We do not sell your information for inclusion on third party e-mail or other marketing lists.

Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

Security and location of your Information
We store your personal data and payment information on a databases located in the USA and India. All data such as card numbers are encrypted and we will take reasonable security measures to protect your personal identifiable data in our databases.

Children's Privacy
Our service is not available to persons under the age of 18, and we will not intentionally maintain information about anyone under the age of 18.

Your Data Protection Rights
Users in the European Economic Area (EEA) may have certain rights in respect of their personal data, including the right to access, correct, and request the erasure of personal data.

We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to raise your concerns with your local supervisory authority for data protection.

Contact Us
If you have any queries on any aspect of our Privacy Policy, please contact us.

Cookie Policy

1. By browsing WebFlareHost's website with your browser set to accept cookies, you consent to our use of cookies to provide you with products and services as described in this policy notice. You can read how to change the cookies settings for your browser in the Adjusting cookie settings section of this document.

2. What are Cookies?
Cookies are small pieces of digital data that we place on your computer through your web browser. They allow us to remember you when you revisit our website and make the site more relevant to your interests.

3. Our use of cookies includes activities such as:
a. Recognising you when you visit our site.
b. Displaying advertisement material on third-party sites that are relevant to your interests.
c. Remembering items that have been placed in your basket on our website.
d. Researching ways to improve's products and website.
e. Stopping fraudulent activities.
f. Maintaining the security of the website and our customers.

Adjusting cookie settings
Most browsers will tell you how to adjust your cookies settings in the Help menu. This will let you configure how your browser deals with requests from websites to store cookies. You can stop accepting new cookies, ask to be notified of new cookies you receive or disable cookies completely. Similar changes can be made for browser add-ons from the settings for the add-on or failing that, consult the developer's website.

We are working on enabling users to manage which cookies they accept from our site, and will link to manage settings from this cookie policy when this is completed.

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